This Privacy Policy explains how Citrus Appliance Repair (we, us, or our) collects, uses, and shares information about you when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We may collect personal information that you provide directly to us when you contact us, such as your name, phone number, and email address. This information is collected through the call request form on our website or during direct telephone communications with us.

We also collect non-personal browsing data through the use of cookies or web beacons to enhance your browsing experience. This data may include your IP address, browser type, operating system, and other technical information about your visit to our website.

How We Use Your Information

The personal information you provide is used to contact you regarding service-related purposes. We, along with our trusted partners, may contact you via phone, email, or text messages to schedule appointments, follow up on service requests, or inform you about services relevant to your request.

Non-personal browsing data is collected to improve your experience on our website by helping us understand how users interact with our content and services.

Information Sharing Practices

We may share your personal information with trusted partners to assist us in providing you with the requested services. These partners are obligated to protect your information and use it only for operational and service needs consistent with this Privacy Policy.

We do not sell or rent your personal information to third parties for marketing purposes.

User Rights and Limitations

By contacting us through our website or phone, you consent to the collection and use of your information as described in this Privacy Policy. You also agree to waive your right to sue or pursue any legal action beyond direct negotiation for disputes arising from the use of our website or services. In the event of any claims, the maximum compensation is limited to $100.

Users are responsible for their own legal fees and expenses in the event of a dispute unless otherwise agreed through negotiation.

Opt-Out

If you wish to opt out of communications from us or our partners, or if you have questions or concerns about this Privacy Policy, please contact us at (951) 494-6146.

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any such changes constitute your acceptance of the new Privacy Policy.

(951) 576-1428